Collins Tours and Consulting Ltd., formerly Waddell-Leore Travel Agency, has been in the travel industry for over 40 years. As an independently owned and operated family business, we take pride in the superior level of personal service that we offer our clients. And in this age where an unlimited supply of travel related information is only a click away, the time for relying on a dependable travel agent is more important than ever. As members of numerous elite travel organizations, we are recognized for the quality products we sell. By relying on our personal travel experience, our extensive network of industry connections, and with the latest deals at our fingertips, we can assure you that the travel plans we secure for you will suit both your taste and budget. Collins Tours offers professional customer service for all your travel needs. So whether it is flights, accommodations, car rentals or rail passes we are there to serve you. Thinking about that cruise of a lifetime? We have also personally escorted over sixty cruises to ports of call, such as Barbados, the Virgin Islands, St. Lucia, Venezuela, Trinidad and Tobago, the Mediterranean, as well as the Adriatic and Black Seas. We can also advise you on visa and passport requirements, as well as health and travel advisories. And don't forget about us if you are trying to get those last minute Broadway tickets! Remember, our goal is to use our personal experience and professional travel knowledge to help you craft a vacation that suits your needs, wants, and expectations. And if the simplicity and enjoyment of group travel appeals to you we can deliver. Since 1968 Collins Tours has been organizing and escorting groups to exotic destinations in the South Pacific, Europe, and the Orient. We also specialize in motor coach tours and 3-5 day excursions to vacation destinations throughout eastern Canada, the New England States, Florida, and dynamic New York City. Call us today for details on our next exciting group package. When considering your next business-related or personal travel plans, whether it is to an unknown territory or a regularly traveled destination, call Collins Tours and Consulting Ltd and let us work for you.

Vision Statement Collins Tours and Consulting Ltd. has focused on making and maintaining a personal relationship with its past and present clients, and with partners inside the travel industry. Today, we are focused on quality not quantity in the products we sell and the services we offer, ensuring the best results for each and every client we serve. This commitment to service has allowed us to prosper and overcome some of the hardships within the industry. Where We Are Going Collins Tours is committed to providing superior service to each client we will serve in the future. We want to offer genuine value to each client and will continue to offer products that feature these attributes. Collins Tours aspires to: Continue focusing on high quality products and services within the up-market of travel Grow and expand our resources within the travel market while continuing to maintain our customer focus Create new and exciting exotic group tours and adventures, differentiating our products and services from the competition How We Will Get There Through dedication we will continue to meet our customers needs, wants, and expectations. Through focusing on the psychographics of why people are traveling and the destinations they are choosing, will allow us to expand our markets throughout the globe thus increasing our knowledge and expertise of travel. By growing profitably and continuously improving, Collins Tours and Consulting Ltd will benefit from and contribute to the unique style of selling travel and our intangible assets: Our heritage of integrity and our years of service within the industry Our expertise of travel The special relationships we have formed with many travel partners, our customers, and other businesses throughout the world. How We Measure Our Performance Our success will be measured through the level of satisfaction from each and every customer we serve. We want to ensure our services provide an overall positive experience when acquiring travel reservations. Measuring performance will include: Employee Satisfaction, Orientation and Training Customer Focus and Commitment through our customer loyalty and market understanding Daily Business Operations-Environment, Quality and Service Business Results-Satisfaction from our Customers, Returning clients, and Increased Sales