| Collins Tours and Consulting Ltd.,
formerly Waddell-Leore Travel Agency, has been in the travel industry
since 1960. As an independently owned and operated local family
business, we're proud of the superior level of personalized customer service we offer our clients. And in this age, when an unlimited supply of
travel related information is only a click away, the time for relying
on a dependable, experienced travel agent is more important than ever. We are
members of numerous elite travel organizations and are recognized for
the quality products we sell. By relying on our personal travel
experience, extensive network of industry connections, and with the
latest deals at our fingertips, you can be assured that the travel
plans we secure for you will suit both your taste and budget.
Collins Tours offers professional customer
service for all your travel needs. So whether it is flights,
accommodations, vacation packages, car rentals or rail passes, we're
there to serve you. Thinking about that cruise of a lifetime? We have
also personally escorted
over sixty group cruises to ports of call,
such as Alaska, eastern and western Caribbean, the Hawaiian islands,
Panama Canal, the Mediterranean, and the Adriatic and
Black Seas. We can also advise you on visa and passport requirements,
as well as health and travel advisories. And don't forget about
us if
you are trying to get those last minute Broadway tickets!
Remember, our
goal is to use our personal experience, professional knowledge and
travel industry contacts to help you craft a vacation that suits your
needs, wants,
and expectations.
And if the simplicity and enjoyment of
group travel appeals to you we can deliver. Collins Tours
has organized and escorted hundreds of groups to exotic destinations
world-wide, including the South Pacific, Europe, and the Orient.
We also specialize in motor coach tours and 3-5 day excursions
to vacation destinations throughout eastern Canada, the New England
States, Florida, and dynamic New York City. Visit our "Escorted Group Tours" page to see review our current list of amazing getaways. Call us today for details
on these escorted group tours or any travel related questions.
When considering your next
business-related or personal travel plans, whether it's to an unknown
territory or a regularly traveled destination, call (1-888-636-8080 or 506-634-8080) or email Collins Tours and
Consulting Ltd and let us work for you!
- Vision Statement
Collins Tours &
Consulting Ltd. is a family owned and operated, licensed, Maritime
Canadian Travel Agency that has sold escorted group, cruise, and family
vacation packages to global destinations for over 50 years. We sell
higher quality, more affordable tours with professional and
personalized 24-hour service, a combination our clients love. We're your ticket to an exceptional getaway!
- Where We Are Going
Collins Tours is committed to providing
superior service to each client we serve. We strive to offer genuine
value and quality travel products. Collins Tours aspires to:
- Grow and expand our resources within the travel market while continuing to maintain our customer service focus
- Continue focusing on high quality products and services within the up-market of travel
- Create new and exciting group tours and adventures,
differentiating our products and services from those of the competition
- How We Will Get There
Through dedication we will continue to
meet our customer's needs, wants, and expectations. Focusing on
the psychographics of why people are traveling and the destinations
they are choosing we will expand our market and increase our knowledge
and expertise of travel to other areas. By growing profitably and
continuously improving, Collins Tours and Consulting Ltd will benefit
from and contribute to the unique style of selling travel and our
intangible assets:
- Our heritage of integrity and our years of service within the industry
- Our expertise in travel
- The special relationships we have formed with many travel partners, our customers, and other businesses throughout the world
- How We Measure Our Performance
Our success will be
measured through the level of satisfaction from each and every customer
we serve. We want to ensure our services provide an overall positive
experience when acquiring travel reservations. Measuring performance
will include:
- Employee satisfaction, orientation and training
- Customer focus and commitment through our customer loyalty and market understanding
- Daily business operations-environment, quality and service
- Business results-satisfaction from our customers, number of returning clients, and increased sales performance
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